Friday, May 1, 2009

Meeting involvment

Since meeting came this last week there are many changes to the in-room dining operation. Equipment pars had to be counted and brought up to the levels that are consumed on the busiest days. Since budgets are short, decisions on which items to invest in needed to be addressed and voted on. As a team we came to the conclusion that trays and new napkins would be the best investment at two times. A suggestion on investing smaller trays was made. I explained that purchasing the uniform trays we are investing in an item that can be used in occasions where a customer only orders one item as well as when a customer orders three meals. There is no point in purchasing equipment can do when our budget is already stretched. One thing that we did agree on is that all of the captains and servers head to be more consistent between each other and each shift. Consistency will prevent mistakes and assure that each of Hyatt’s standards are both met. The meetings are important to share ideas and give constructive feedback for these ideas. Meeting are great for feedback and communication and setting common goals for the outlet to achieve.

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