Valentine's Day and All-Star weekend

It has been a very busy last couple of weeks at the Hyatt Regency Phoenix. With Valentine’s day and the All Star Game both in the same day and weekend there was a lot of planning and preparation in order to make sure that these events ran smooth and enjoyable for the guest. This process included developing specials that would attract the taste buds as well as the customer’s wallet. Each department decided on unique specials to attract the customers that would be visiting their food outlets. The In In-Room dining the Chefs put together a meal which consisted of a skirt steak and Arugula Bose pear salad for $30. The guest could also add a wine pairing at an additional cost of $6. The In-Room dining menu special was decided to attract both singles and couples by providing a gender friendly entrée while still providing a competitive price whether than going out. The Terrace restaurant had a great turnout by providing an early morning breakfast to guest waiting to get an early start on the day. The Terrace had a morning buffet special for $10.99 for the guest which included a hot and cold line. The Terrace outlet specials are often decided by negotiations with a group that holds a large room block based on the details of their contract. The Compass restaurant was also very popular with their special. The Compass provided a four course meal with prices varying on the selections that the guest decided on for each course. Upon arrival each couple was given a rose and a free drink pass for Hyatt’s networks bar and grill. Although the Network’s bar and grill did not have a special the restaurant was packed at all times of the day which was expected with the large mass of people on the streets. Each department appeared successful in their decisions by providing large profit margins each day for the weekend compared to the previous and following days of operation.