Wednesday, March 4, 2009

my internship at the Hyatt

My Internship is at the Hyatt Regency Phoenix. We are predominantly a business hotel due to the convention center across the street. A large portion of our business comes from sports events and shows since our hotel is centered between US Airways Center, Chase stadium, Herburger Theatre, and Dodge Theatre. My current internship outlet is in the Food & Beverage department at the Hyatt Regency. Often times we will have guests that want to entertain business partners in their in room suite. They usually will set up the event with the meeting catering manager that is handling their group. The suites are often given to the group president or member that is entertaining as a reward for booking a large room block in the hotel. This makes the host feel as if they had already saved money from acquiring the suite and may choose to have a full bar and appetizer set-up which can become very expensive. This week my manager put me in charge of a Bar set up in a in-room suite party. The bar did not require a bartender so the bar was dry set and left earlier in the day. The food was prepared downstairs in the kitchen an hour before the party was to start. Since all the food in this case was cold then the food could be set in the room a half an hour before the party started. The party was for 40 people although only 30 people probably came through the door. The food for the party consisted of cheese, fruit and mixed snacks. The beverage for the party consisted of an assortment of red and white wines to match the flavor of each cheese and an assortment of domestic and imported beers. The set-up for the party was very basic with the food on the table where anyone entering the room would be able to see the presentation. The wine and beer bar was located in the in-room bar area off to the side. The event went very well, all the work for the event required of preparation and cleanup. Once these things are executed then the party generally runs smoothly especially since this one was self serve.

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